Refund and Return Policy

Our Return Policy – Pelle Pelle

We are dedicated to providing our customers with the most stylish, innovative, and flawless products. However, if the product you ordered does not meet your expectations or arrives damaged, we offer a hassle-free return process.

Our flexible return policy allows you to initiate a return or exchange within 30 days from the date of product delivery.

To ensure a smooth return process, please make sure the product is unworn and has all the tags attached. Our return processing team will inspect the item before approving the return. Please note that damaged products caused by the customer or used products will not be eligible for a refund.

Important Note:

If you notice any dissimilarity, defect, or damage that occurred during transit, please inform us within 3 days so that we can resolve the issue. We cannot provide a resolution if the customer fails to notify us within the specified period.

Color Variation:

Please be aware that the product’s color may appear slightly different to some individuals due to variations in screen resolution.

Postage and Packaging:

We offer free shipping at our own expense; therefore, we are unable to provide free prepaid shipping labels for customers returning products.

In the case of a return or exchange, please send us an email at or reach out to us via messenger chat prior to returning the product. This will ensure that you dispatch your return merchandise to the correct location.

We strive to make the return process as seamless as possible and are here to assist you.

 Thank you for choosing Pelle Pelle.