Terms & Conditions



Payment can be accepted via PayPal, VISA, MasterCard, American Express, and Discover on our website pellepelleshop.com. Please note that personal or cash cheques are not accepted. Your card number is protected using SSL, an industry-leading encryption standard. If any payment for Pelle Pelle products or services is made online through our website pellepelleshop.com, the details you submit are shared directly with our Pelle Pelle accounts/payments department via a secure connection.

Cancellation Policy

Cancellation can be requested within two days of order placement on pellepelleshop.com. Customers should contact our Pelle Pelle support team for cancellation requests. If the order has already been dispatched or has arrived at your country’s customs, it cannot be cancelled. In such cases, the only option is to accept the parcel and return it to us.

Order Acceptance & Payment

Prices and product availability on pellepelleshop.com are subject to change without notice. Errors will be corrected when discovered. Any changes or inaccuracies in Pelle Pelle product pricing as listed on the website pellepelleshop.com will be rectified at the time of purchase or can be clarified by our Pelle Pelle customer support agent.

We are under no obligation to provide the Pelle Pelle product to you at an incorrect (lower) price on pellepelleshop.com, even after we have sent you a Pelle Pelle Order or Shipping Confirmation, if the pricing error is obvious and unmistakable and could have been reasonably recognized.